Love is an AI-native CRM and field service platform for home service businesses, built first for pest control and lawn care. AI team members handle the repetitive work across customers, messages, scheduling, routing, payments, reporting, referrals, and reviews, while your team stays in control.

Who is Love built for?

Growth-minded pest control and lawn care operators — founder-led shops adding routes and multi-location companies running several branches. Home cleaning, landscaping, pool service, irrigation, and adjacent trades that dispatch technicians and manage recurring service are supported too.

How does Love help a service business grow without adding office staff?

Most growth costs land on the back office: calls to return, routes to rebuild, invoices to chase, reviews to ask for. In Love, AI team members do that repetitive work inside one system, so adding accounts and routes does not mean adding administrative headcount.

Do Love's AI teammates make decisions without our team?

No. AI team members do the work with your team in the loop. Permissions are scoped, every action is recorded, and the decisions that matter come to a human for approval.

Does Love work for multi-location operators?

Yes. Customers, recurring plans, routes, revenue, and crew performance roll up across branches on one record set, so an owner or operator can see every location without exporting spreadsheets.

Does Love replace ServiceTitan, PestPac, GorillaDesk, FieldRoutes, or Jobber?

Yes. Love is designed as a one-to-one replacement for legacy field service platforms including ServiceTitan, PestPac, GorillaDesk, FieldRoutes, Jobber, Housecall Pro, and Service Autopilot.

What happens after I book a call?

You will speak with the Love team about your business, your current setup, and what you are trying to solve. If it is a fit, we will walk you through a personalized setup plan.

What integrations does Love support?

Gmail, phone, QuickBooks, Google Calendar, and other core home-service tools. Additional integrations are added as customers request them.

Is Love available today?

Love is currently in early access. You can request access at lovemycrm.com/#early-access.

AI teammates to do your work

Love understands how your business works and remembers what matters to every customer. AI teammates handle messages, scheduling, routing, billing, reviews, and referrals so you can grow faster.

Scheduling
Keeps your day on track.
Routing
Finds the best way, every time.
Billing
Gets you paid faster.
Customers
Knows every customer.
Marketing
Brings in more business.
Reviews
Turns happy customers into growth.
Insights
Finds opportunities and helps you grow.

THE CRM BUILT FOR THE NEXT 30 YEARS

AI-native CRM built for home service businesses.

Love replaces legacy field service software like PestPac, GorillaDesk, FieldRoutes, ServiceTitan, Jobber, Housecall Pro, and Service Autopilot. AI teammates do the work; with you in the loop.

CUSTOMER INTELLIGENCE

Know the whole customer.Customers

Every plan, property, and conversation. One shared customer story.

CUSTOMER CONVERSATIONS

Keep the conversation moving.Conversations

Customer context that keeps every conversation and follow-up moving.

SCHEDULING & ROUTES

Find room for the next job.Scheduling & routes

Recurring visits, fuller routes, and room for the next job.

BILLING & PAYMENTS

Finish the job. Keep money moving.Billing & payments

From proposal to payment, with less chasing in between.

AI TEAMMATES

Hand off work. Stay in control.AI teammates

Routine work handled. Your rules and judgment stay in charge.

REVIEWS & REFERRALS

Let great service travel.Reviews & referrals

Turn everyday service into reviews, referrals, and new opportunities.

ASK LOVE

The reporting tools you have been dreaming of. Ask Love

Generate any report using plain language. Your reports are only limited to your imagination.

TECHNICIAN MOBILE APP

Give your techs a better day.Technician app

Their route, customers, payments, and rewards. All in their pocket.

Why we built Love

“We kept solving important pieces of the business. Then we realized the pieces deserved to be one.”

We have spent 10 years in this industry — owning and operating home service companies, and building software for the legacy CRM providers our peers still run on. Love is not a faceless AI brand. It is built by the people who lived the problem.

Read the founder letter Meet the team

Kendall Hines

Co-founder & CEO

Erik Alburg

Co-founder & CTO

Built by home service software veterans

Love is built by the people who built software for these brands.

Our team has shipped the tools pest control, lawn care, home cleaning, and adjacent home service operators already run their businesses on — every day, at scale.

The problem

Too many softwares Not enough time.

Growth should compound. Instead, every surge in growth adds calls to return, messages to answer, routes to rebuild, invoices to chase, and reviews to ask for. Your team spends the day carrying context between disconnected systems, so the only way to add routes is to add back-office headcount.

CRMEmailPhone & SMSField-service softwareAccountingPaymentsCalendarsDocumentsTeam communication

Love turns all of it into one operating system.

AI team members that,
Route, Schedule, Optimize

Built around how pest control and lawn care companies actually run — recurring plans, dense routes, and crews in the field — so growth stops landing on the front desk.

Customer intelligence

Every account, every branch, one question away.

No filters to build, no reports to run. Ask "which recurring accounts are past due with a visit this week?" and Love finds them across every location, explains why they matter, and takes the next step.

Recurring plans, balances, and activity in one timeline
Multi-location visibility without exporting a spreadsheet
Reminders, payments, review asks, and referral links in one click

The Love customers screen answering a natural-language search with a ranked table of matching customers

Scheduling & routes

AI Routing That Finds Room for More.

Day routes with live capacity, cancellations, and reschedules in one board. When a stop drops, Love pulls the right job from your pool so the truck stays full instead of the office scrambling.

Route density and revenue per tech, per day
Cancellations backfill automatically from the job pool
Recurring service cycles scheduled ahead of time

Love continuously routes the work: the same schedule changes handled by one-at-a-time human dispatch versus Love's always-on rebalancing into tighter routes

Ask Love

Ask a question, get the answer.

Instead of building reports, ask Love in plain language — revenue, past-due accounts, callback rates, open capacity. Love reads your live data and answers with the numbers and the record behind it.

360 Search — customers, invoices, payments, services, anything…⌘K

Kendall, what do you want to know today?

Suggested for you

Start typing or describe what you need…

Add context

Answers come from your live records, not a static report.

Technician mobile app

The app your techs actually want to open.

Today's route, stop details, and payouts in one native app. Techs start the day, navigate, log the service, take payment, and see exactly what they earned — no paperwork, no calls to the office.

Today's route. Stops in order with drive time and estimated earnings before the first door.
Stop details. Service coverage, property notes, and account status on the same screen.
Navigate, call, text. One tap to the driveway or the customer, with every message logged.
Complete and collect. Close out the service and take payment on site, no office callback.
Rewards and scorecard. Live bonus progress, leaderboards, and lead submissions techs can see.

See the technician app

Love CRM technician mobile app on three phones: today's route with jobs and estimated earnings, a stop detail screen with service coverage, and a rewards screen with payout and scorecard.

See the technician app in action — route, service, and payout in under a minute.

Where Love is headed

Connect your favorite agent to Love CRM.

We are building Love so Claude, Codex, ChatGPT, and your own custom agents can plug straight into it. Your customers, recurring plans, routes, and history become something an agent can actually read and act on — from the tools your team already works in, under permissions you set.

Claude, ChatGPT, Codex, and custom agents docked into the Love CRM core — customers, jobs, and scheduling

Read the book of business

Customers, recurring plans, routes, invoices, and history — available to your agent as structured context instead of screenshots.

Do the repetitive work

Book the job, rebuild the route, send the follow-up, take the payment, ask for the review — the work happens inside Love, not on a task list.

Your team stays in control

Scoped permissions and a full record of every action an agent takes, so an owner always knows what happened and who approved it.

See the vision

This is the direction we are building with design partners, not a shipped feature.

Frequently asked